This Privacy Policy explains how ASK Global Export, referred to as Ask Global, we, us, or our, handles information when you visit askglobalexport.com, request a quotation, request a sample, or contact our team.
Information we collect
We may collect company and contact details, including your name, business email, phone or WhatsApp number, company name, country, company website, product requirements, requested quantity, destination, shipping address, courier account, and any notes you provide.
We also collect limited technical information such as page visits, product views, approximate country, browser information, and a daily pseudonymous visitor identifier. We use spam-prevention signals to protect our forms and systems.
How we use information
- Review and respond to quotation and sample requests.
- Communicate about product specifications, availability, pricing, shipping, and commercial terms.
- Manage buyer inquiries and maintain business records.
- Measure website performance and improve our content and services.
- Detect spam, misuse, fraud, and security threats.
- Meet legal, regulatory, accounting, or dispute-resolution obligations.
Legal basis and consent
We process inquiry information with your consent and as necessary to take steps toward a potential business relationship. We may also process limited information for legitimate interests such as website security, service improvement, and maintaining business records.
Service providers and international processing
We use trusted providers to operate this website and process data on our behalf, including Vercel for hosting, Supabase for authentication and database services, ImageKit for media delivery, Cloudflare Turnstile for spam protection, and an email delivery provider for inquiry notifications. These providers may process information in countries outside your country of residence under their applicable safeguards and terms.
Sharing of information
We do not sell personal information. We may share it with service providers, advisers, logistics or sourcing partners where needed to respond to your request, or authorities when legally required. We limit sharing to information reasonably necessary for the stated purpose.
Retention and security
We retain inquiry and business records only for as long as reasonably needed to respond, manage the business relationship, comply with legal obligations, and resolve disputes. We use access controls, authenticated administration, database security policies, encrypted connections, spam controls, and restricted service credentials. No internet service can guarantee absolute security.
Your choices and rights
Subject to applicable law, you may ask to access, correct, update, or delete your personal information, object to or restrict certain processing, or withdraw consent. Withdrawing consent does not affect processing already completed lawfully.
Cookies and analytics
We use essential authentication storage for the protected admin area. Public analytics are first-party and record limited page-view information; they do not store raw IP addresses in our analytics database. Cloudflare Turnstile may use technical signals necessary to distinguish legitimate visitors from automated abuse.
Children
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
Updates to this policy
We may update this policy when our services, providers, or legal obligations change. The latest version and update date will always appear on this page.
Contact us
For privacy questions or requests, email askglobalexporter@gmail.com or write to ASK Global Export, Jl. Istana Mentari Regency No.B 4/16, Cemengkalang, Cemeng Kalang, Kec. Sidoarjo, Kabupaten Sidoarjo, Jawa Timur 61234.
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